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Please read delivery information carefully before placing the order to avoid any confusion later on and make sure that the information regarding address and telephone of the recipient provided by you is correct.

Orders placed for Cakes will not be possible early in the morning at all, since the cakes have to be procured fresh from the bakery and delivered. So the delivery of the cakes would only be possible after 11 AM. delivers all orders with the maximum possible care to make sure that the order not only leaves our shop in good condition but reaches the recipient in same condition as well. can deliver in all the cities that are mentioned on the site.

There is NO EXTRA Delivery Charge if the address is within the city limits. For Delivery in areas beyond the city limit, there might be extra delivery charges which will depend upon distance and case to case basis.

Same day delivery is possible only if the order is placed before 3 Pm Indian Standard Time.

If you are placing the order for the cities and towns that are not listed in the list, please confirm beforehand. Because in remote areas and in villages it requires special delivery arrangements to be made.

Delivery to such areas can be arranged by our service provider from the nearest city for an additional fee.

Deliveries within Delhi will be made on the same day, depending on your request (any time). Deliveries to major metropolitan cities will be done on the same day if the order is placed before 3 pm IST. If the order is placed after 3 pm IST we would try to deliver your order on the same day depending on your request, and if we are unable to deliver on the same day, the same would be delivered on the next day.

Please make sure you provide the correct address with details when making a request to make our delivery process efficient and reliable. We will not be responsible for any incorrect addresses and no complaints for the same will be entertained.

Since all our florists have local knowledge, you can be assured that they will take every care to ensure your flowers are delivered in a timely manner. If the recipient leaves for the work early and you want the gift to reach him/her only then it is always better to have the order delivered at the office address. Giving incomplete or incorrect address or phone numbers may delay delivery further so please make sure that information provided is accurate.

If the recipient is not found at home / office, your gift will be delivered to neighbor, or security. At reception (in case of office). Your order will be considered as delivered and we will not be responsible for any damage or loss of items. If recipient's number is incorrect, not responding, or not available, the delivery may not be possible and as such the recipient must collect the order from our delivery center within 24 hrs from scheduled delivery time.

If for any reason, the delivery is "refused by recipient", the order will be considered as delivery attempted and no refund / change of order is acceptable in this case. We however will try our best to convince the recipient for accepting delivery.

To ensure that the order is delivered on the desired date, our service providers might call the receiver in cases where it is difficult to locate the place or the place is very far from our local centre to confirm the availability of someone at the delivery address at the time of delivery, but usually do not call prior to delivering packages to maintain the element of surprise.

Deliveries by our service providers are done between (9:00 AM to 7:00 PM).

The Time of delivery is not guaranteed, regardless of any request otherwise.

The prices shown on the website are in INR & USD. Kindly check the price before placing the orders. (There is no Conversion).

Delivery confirmation for all midnight deliveries will be notified next day before 10:00 am (from scheduled time of delivery).

We deliver on all days even on Sunday and National Holidays. guarantees that your gift will arrive on the delivery date.

In events beyond our control if the order is not delivered on the desired or given date, reserves the right to deliver the order next day.

In the event the items are not delivered or cannot be delivered due to the reasons beyond our control like Strike/Natural Calamity on the desired delivery date, we reserve the right to deliver it on the next day.

Festivals being the busiest day for all florists, please place the orders 48 hours in advance to ensure that your order is delivered on the desired date. Orders placed after this period may be delivered the next day. All orders will be delivered during the business hours only.

The opening hours may differ from florists to florist and from city to city. The normal delivery time is from 9 am to 7 pm.

We are unable to guarantee delivery at a specific time, but we are normally able to deliver within a time frame of a few hours.

The cake orders in summers might be delivered in the evening to avoid spoiling it. If we try to deliver in scorching heat and long distance the cake might lose the shape and taste bitter.

During Peak trading days such as Diwali, Valentine's Day, Rakhi and Mother's Day our florists operate extended hours.

We do not take orders for delivery at Airports and Railway Stations.

Order placed before 3PM (IST) can be delivered same day!!
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